Call 07769 180063

Terms & Conditions (September 2025)

North Electrics (a trading name of The Reay Group Ltd)

Installation Work

  • All electrical installation work will comply with BS7671:2019 + A2:2022 and any amendments in force at the time of the works.
  • All electrical installation work will comply with applicable Building Regulations in force at the time of the works.
  • Where work is to extend or modify existing circuits, costs quoted assume that the existing installation is in adequate condition and complies with minimum current regulations. Any works found required to bring the necessary parts of the existing installation up to standard will be at additional cost.
  • Unless stated otherwise, all cables will be concealed by chasing into the building fabric or concealed in building voids, under floors, etc.
  • Where impracticable, cabling will be neatly surface run, either clipping direct or housed in trunking/conduit.

Where carpet or flooring coverings may require lifting to allow concealed installation work; no charge is made for this service, with best endeavours being made to avoid damaging them and to refit them to an acceptable standard. However, consideration of employing a specialist fitter may be prudent, at your cost, to effect a fully satisfactory reinstatement.

Where agreed beforehand, chases to walls may have round or oval conduit placed to conceal cables or cables will be clipped direct, however filling, final finishing of skim coat plaster and final decoration are excluded.

All endeavours will be made to undertake installation work to a clean standard, using dust sheets and vacuum cleaning equipment as necessary.

By North Electrics (The Reay Group Ltd) starting work, you have agreed to these terms even if you have not signed the work contract.

Exclusions

  • Clearing and/or moving of furniture and other items blocking access to work areas are not included.
  • Except where detailed, builders work (creating of holes larger than 50mm diameter, creating of support structures, etc.) is not included, except as outlined in Id, e and f above.
  • Re-decoration and final making good is excluded from quoted costs, unless specifically detailed as included.
  • Removal from site and disposal of rubble, fittings, wiring, materials, general waste and packaging is not included.

Extras and Variations

  • All extras and variations must be agreed in writing prior to commencement.

Pricing

  • The costs quoted assume continuous and unhindered access to the site by prior arrangement with you.
  • Unless stated otherwise, the costs quoted assume standard working hours 09:00–16:00, Monday to Friday. Work required outside these hours may attract out-of-hour premium rates.
  • Any additional work not covered in our quoted costs will attract an additional time charge rate of £60.00 per hour plus materials.
  • All figures quoted are valid for 14 days from the date of the estimate or quotation.
  • If rooms are not cleared or furniture moved to the middle of the room, a cost of up to £100 per room will be added to the final bill.

Deviations from Building Regulations and BS7671

All work, where applicable, will be executed fully in compliance with applicable Building Regulations and BS7671 in force at the time of the work, particularly in respect of work in dwellings to allow the legal Part P obligations to be met. Where a Client requires deviation from such regulations, a written instruction and record will be required.

Risk and Title of Goods

  • The risk in all goods supplied shall pass to the Client upon delivery.
  • All goods supplied shall remain the property of North Electrics (The Reay Group Ltd) until all sums due have been paid in full.

Warranty

  • North Electrics warrants its workmanship to be defect-free for 12 months from invoice date.
  • This cover does not extend to goods not supplied by North Electrics, physical damage to products, or any instance where the original installation has been altered or tampered with by third parties.
  • Parts are covered by the manufacturer’s warranty. Consumable items such as batteries, lamps, and fuses are excluded.
  • If a manufacturer offers a warranty longer than 12 months, North Electrics will arrange for a replacement item, but labour costs for replacement will be chargeable.

Payment

  • Unless agreed in writing, payment in full must be made on completion of the specified works.
  • For works valued at £500 or over, 50% of the balance is to be paid at the start of the work.
  • 30% of the cost of works is due at the start of the job.
  • Non-payment of invoices will be passed to a collections company, and the client will become liable for their costs and fees.
  • Late payments will incur charges of 10% of the total invoice amount per week until full payment is received, including late payment charges.

Certification

  • A copy of certification will be emailed to the client within 48 hours of full payment being received.
  • A draft copy will be sent beforehand if requested.

Complaints

  • All complaints must be raised before the job is completed and put in writing.

Labour Only

  • Where North Electrics supplies labour only, no warranty is offered on parts or their replacement.
  • Warranty will cover workmanship only.
  • If parts are missing or incorrect, preventing work from being carried out, the client will still incur charges for that day.

Trading Information

North Electrics is a trading name of The Reay Group Ltd.